GP East

About Gp East



   
Gp East is a private practice established in Kensington in 2008. There has been a general practice at our premises for over 40 years. We provide high quality personalised care for all ages and are committed to treating all patients with dignity and respect. Our dedicated staff, include General Practitioners, Registered Nurses, a Dietitian and friendly professional receptionists.
We are fully accredited with AGPAL and maintain standards set by Royal Australian College of General Practitioners (RACGP). 
Our practice is committed to preventative care and undertakes ongoing quality improvement.
Appointments
Please phone for an appointment. We will give priority to emergencies. Let us know if you require a long appointment.
If you are concerned about waiting times, please ring the surgery before coming in .Telehealth appointments are available for existing patients.
After hours visits
For after hours home visits, call 13 7425 ( 13 SICK). These visits are bulk billed and we will be notified of details of your consultation. For emergencies call 000 or attend your nearest hospital Emergency department.
Privacy and Health Information 
Gp East is fully computerised. Your medical record and personal information are confidential and security of  your records is maintained at all times. More information is available at www.privacy.gov.au
GP East is committed to My Health Record and can assist patients in understanding the benefits of My Health Record in improving patient care. We will respect your decision if you have elected to 'opt out'.
Safety in Health Care
Our doctors are all vocationally registered and maintain RACGP standards of continuing medical education. We have information about safety in health care at the practice.www.safetyandquality.gov.au/wp-content/uploads/2017/04/Top-tips-safe-care_web-version.pdf
 Feedback and Complaints
A suggestion box is available in the waiting room and direct contact with doctors and staff is appreciated. A complaints form is available from reception. Any complaints will receive our prompt attention or you may prefer to contact:
Health Care Complaints Commission 
ph 1800 043 159  or hccc@hccc.nsw.gov.au
Referral and Repeat Scripts    
Please make an appointment if you are due for a specialist referral or a repeat prescription. Referrals are done in appointments so that an up to date medical summary can be given to your specialist. Email Policy
See information on our blog page 







The Coronavirus Pandemic – Limiting your time in the waiting room at Gp East and phone consultations

LATEST COVID VACCINE INFORMATION IN OUR BLOG AND LINKS

We need to continue to be vigilant in our fight against Coronavirus. 

Vaccination for all is essential .
Telehealth consultations are available, if a face to face consult is not possible due to COVID symptoms or infection.

Measures such as social distancing , frequent hand washing and wearing masks are important for preventing outbreaks.  

There is space outside to wait if the waiting room is crowded or you have any symptoms .


It is very important to isolate and have a COVID test if you have any COVID symptoms especially cough, shortness of breath, sore throat, fever or other respiratory symptoms.

Older people and people with chronic disease such as heart disease, diabetes, chronic respiratory disease, hypertension and cancer are at higher risk of the more severe forms of the illness.
Please do a RAT test if you have any COVID symptoms . We can arrange a telehealth appointment to discuss your management if you have COVID . 

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Just to remind you, please call in advance if you have cough, fever, shortness of breath or any upper respiratory symptoms.. Thank you to everyone for your cooperation.


If you have COVID ,  book a telehealth appointment. Cost will be Private billing $85 - $130 depending on time taken.The normal medicare rebate will apply.  Limited bulk billing is available under specific Medicare criteria (not everyone will be eligible). We are offering this option to  patients who are normally bulk billed ; ie Pensioners.

If you have an existing appointment you wish to convert to a phone appointment, please do give our receptionists a call 93136566

If you have general questions about the latest on Coronavirus, please visit the Healthdirect or NSW heath websites or call the Healthdirect Coronavirus hotline on 1800 022 222.

 http://www.healthdirect.gov.au