Gp East is a private practice established in Kensington in 2008. There has been a general practice at our premises for over 30 years. We provide high quality personalised care for all ages and are committed to treating all patients with dignity and respect. Our dedicated staff, include General Practitioners, a Registered Nurse, a Dietitian and friendly professional receptionists.
We are fully accredited with AGPAL and maintain standards set by Royal Australian College of General Practitioners (RACGP).
Our practice is committed to preventative care and undertakes ongoing quality improvement.
Please phone for an appointment. We will give priority to emergencies. Let us know if you require a long appointment.
If you are concerned about waiting times, please ring the surgery before coming in .
After hours visits
For after hours home visits, call 13 7425 ( 13 SICK). These visits are bulk billed and we will be notified of details of your consultation. For emergencies call 000 or attend your nearest hospital Emergency department.
Privacy and Health Information
Gp East is fully computerised. Your medical record and personal information are confidential and security of your records is maintained at all times. More information is available at www.privacy.gov.au
GP East is committed to My Health Record and can assist patients in understanding the benefits of My Health Record in improving patient care. We will respect your decision if you have elected to 'opt out'.
Safety in Health Care
Our doctors are all vocationally registered and maintain RACGP standards of continuing medical education. We have information about safety in health care at the practice.
Feedback and Complaints
A suggestion box is available in the waiting room and direct contact with doctors and staff is appreciated. A complaints form is available from reception. Any complaints will receive our prompt attention or you may prefer to contact:
Health Care Complaints Commission
ph 1800 043 159 or email@example.com
Referral and Repeat Scripts
Please make an appointment if you are due for a specialist referral or a repeat prescription. Referrals are done in appointments so that an up to date medical summary can be given to your specialist.
The Coronavirus Pandemic – Limiting your time in the waiting room at Gp East and phone consultations
We need to continue to be vigilant in our fight against Coronavirus.
Measures such as social distancing at all times, frequent hand washing and most importantly staying home are all essential in preventing spread of the virus.Avoid all unnecessary contact with anyone outside your immediate family and only go out for essential services, including food shopping and exercise (but avoid crowded areas)
Older people and people with chronic disease such as heart disease, diabetes, chronic respiratory disease, hypertension and cancer are at higher risk of the more severe forms of the illness.
To protect you, our patients and our staff we will be limiting your time in our waiting room around others if you have any symptoms. Please be nearby (eg in your car, outside) shortly before the time of your appointment and we will call or text you when you are next.
Our staff may be wearing protective equipment such as masks, gowns and gloves. Please do not be alarmed, we are aiming to stay well so as to be able to continue to provide you with health services throughout the Coronavirus outbreak.
As before, please call in advance if you have cough, fever, shortness of breath or any upper respiratory symptoms. Let our staff know if you have travelled in the past 14 days or have been in contact with someone known to have Coronavirus. Thank you to everyone for your cooperation.
PHONE CONSULTATIONS ARE PREFERRED WHERE POSSIBLE DUE TO THE CORONAVIRUS OUTBREAK.
If your health issue can be safely managed over the phone OR you have respiratory symptoms please book this appointment. Cost will be Private billing $80 - $125 depending on time taken.The normal medicare rebate will apply. Limited bulk billing is available under specific Medicare criteria (not everyone will be eligible). We are offering this option to eligible patients .
The following groups are eligible for bulk billing :
1.concession card holders
2. children under 16
3.patients more vulnerable to COVID 19 due to chronic illness or immune deficiency /immunocompromised
4. parents of children under 12 months
5. pregnant women
6. patients over 70
7. patients meeting the national triage protocol for suspected COVID 19
If you have an existing appointment you wish to convert to a phone appointment, please do give our receptionists a call -93136566. We can also do Care plans (Mental health or Chronic disease) over the phone.
If you have general questions about the latest on Coronavirus, please visit the Healthdirect or NSW heath websites or call the Healthdirect Coronavirus hotline on 1800 022 222.