Gp East is a private practice established in Kensington in 2008. There has been a general practice at our premises for over 30 years. We provide high quality personalised care for all ages and are committed to treating all patients with dignity and respect. Our dedicated staff, include General Practitioners, a Registered Nurse, a Dietitian and friendly professional receptionists.
We are fully accredited with AGPAL and maintain standards set by Royal Australian College of General Practitioners (RACGP).
Our practice is committed to preventative care and undertakes ongoing quality improvement.
Please phone for an appointment. We will give priority to emergencies. Let us know if you require a long appointment.
If you are concerned about waiting times, please ring the surgery before coming in .
After hours visits
For after hours home visits, call 13 7425 ( 13 SICK). These visits are bulk billed and we will be notified of details of your consultation. For emergencies call 000 or attend your nearest hospital Emergency department.
Privacy and Health Information
Gp East is fully computerised. Your medical record and personal information are confidential and security of your records is maintained at all times. More information is available at www.privacy.gov.au
GP East is committed to My Health Record and can assist patients in understanding the benefits of My Health Record in improving patient care. We will respect your decision if you have elected to 'opt out'.
Safety in Health Care
Our doctors are all vocationally registered and maintain RACGP standards of continuing medical education. We have information about safety in health care at the practice.
Feedback and Complaints
A suggestion box is available in the waiting room and direct contact with doctors and staff is appreciated. A complaints form is available from reception. Any complaints will receive our prompt attention or you may prefer to contact:
Health Care Complaints Commission
ph 1800 043 159 or firstname.lastname@example.org
Referral and Repeat Scripts
Please make an appointment if you are due for a specialist referral or a repeat prescription. Referrals are done in appointments so that an up to date medical summary can be given to your specialist. Email Policy
The Coronavirus Pandemic – Limiting your time in the waiting room at Gp East and phone consultations
LATEST COVID VACCINE INFORMATION IN OUR BLOG AND LINKS
We need to continue to be vigilant in our fight against Coronavirus.
Measures such as social distancing , frequent hand washing and wearing masks on public transport are still important for preventing outbreaks. We have removed some chairs in our waiting room and there is space outside to wait if desired.
It is still very important to isolate and have a COVID test if you have any COVID symptoms especially cough,shortness of breath, sore throat, fever or other respiratory symptoms.
Older people and people with chronic disease such as heart disease, diabetes, chronic respiratory disease, hypertension and cancer are at higher risk of the more severe forms of the illness.We are now seeing most patients face to face so we would like to reduce any risk , especially to these patients.
Do not come to the practice if you have any COVID symptoms . We can arrange a telehealth appointment to discuss your management .
Our staff may be wearing protective equipment such as masks. Please do not be alarmed, we are aiming to stay well so as to be able to continue to provide you with health services throughout the Coronavirus outbreak.
Just to remind you, please call in advance if you have cough, fever, shortness of breath or any upper respiratory symptoms.. Thank you to everyone for your cooperation.
If you have respiratory symptoms please book a telehealth appointment. Cost will be Private billing $80 - $125 depending on time taken.The normal medicare rebate will apply. Limited bulk billing is available under specific Medicare criteria (not everyone will be eligible). We are offering this option to patients who are normally bulk billed ; ie Pensioners.
If you have an existing appointment you wish to convert to a phone appointment, please do give our receptionists a call -93136566. We can also do Care plans (Mental health or Chronic disease) over the phone.In general , we now prefer to see patients face to face , however for some appointments eg new routine prescriptions and referrals , a telehealth appointment may be appropriate.
If you have general questions about the latest on Coronavirus, please visit the Healthdirect or NSW heath websites or call the Healthdirect Coronavirus hotline on 1800 022 222.